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Frequently Asked Questions
How do I know my ErgoTop size?
You can watch the following video which is also in the product description
How do I know my ErgoC size?
You can watch the following video which is also in the product description
Are ErgoDots suitable for all flutes?
Yes, they fit most flutes. So far, we've found they don't fit the following model: Amadeus FL805SO transverse flute. Using plugs with Miyazawa flutes is also not recommended.
Which accessories come in sizes?
The ErgoC (5 sizes) and the ErgoTop (3 sizes) come in sizes.
How do you install the accessories?
Here are the assembly instructions.
You can also watch assembly videos.
Does the attachment damage the instrument?
No, the hooks have a flexible material on the edges that protects the instrument. The ErgoC is a flexible hook made of a soft material that is gentle on the instrument.
How long does shipping take?
Preparation time is 1-2 business days. Shipping time is 3-5 business days.
Can I return a product if it doesn't fit?
Yes, returns are free. You can exchange or return it. Purchase conditions apply.
Can I find the products in a physical store?
Check our points of sale page to see all our distributors.